I take your data protection very seriously and only gather the information I need to give you the best possible service, as well as the best experience on my website. I DO NOT give any data to third parties for marketing purposes. I do not sell data. I do not share data unless compelled to do so by law.
Who I am
I am Susan C Jones, also known as Purple Sue. You can contact me by completing my website contact form. My website address is: purplesue.co.uk.
What personal data I collect and why I collect it
I collect the personal information you give me when you complete my online contact form. This includes name, email address, phone number & your query. I collect this information to enable me to contact you to respond to your query. The lawful basis for processing this data is ‘consent’: You have given me clear consent for you to process your personal data for the specific purpose of submitting a query via my website form.
Should you contact me by phone or other contact method, with an enquiry, the same lawful basis of ‘consent’ applies. You have given me clear consent for you to process your personal data for the specific purpose of responding to your query.
If you contact me by phone or email or alternative contact method, to book my services, I collect the personal data needed in order to give you the best service possible. The same lawful basis of ‘consent’ applies. You have given me clear consent to process your personal data for the specific purpose of providing you with the services you have requested.
I also use the lawful basis or ‘legitimate interest’. I collect your data in order for me to supply you with information or services you have requested.
I do not store any payment details. Payment is by bank transfer, cash or cheque, so no payment details are taken by Purple Sue.
What technical data I collect and why I collect it
In order to keep my website well optimised for users, I collect technical data. This may include third party plugins collecting technical data in order to keep their services running optimally. I use Google Analytics in order to optimise user experience on my website. This can include technical data such as the pages you visit, time spend on each page, your general location, browser, etc. Google has its own GDPR information which you can view on Google’s website. My Google Analytics data is stored (on Google Analytics) indefinitely. You can choose not to be tracked by changing your browser settings, for example, going ‘incognito’ or ‘private’, or amending your Cookie settings. Please see the Cookies section below for information about Cookies.
How I store your data & how long I store your data
Your data is stored on my computer documents, email account and in a physical diary. The data that is kept is used to enable me to provide the services you have requested. Emails are sometimes kept for reference. Please contact me should you wish them to be deleted.
Technical data and website analytical data is kept on Google Analytics and is kept indefinitely.
Who I share your data with
There is very limited access to your data. I (Susan Jones/Purple Sue) is the only person with access to your data. I do not share your data with any third parties for marketing purposes. My accountant may be given access to the information which is necessary for them to prepare my accounts. They are subject to a duty of confidentiality. My website developers are With Hindsite Ltd. They have potential access to website form content. You can see their Privacy Policy here. My website is hosted with siteground.com. You can see their Privacy Policy here.
How long I retain your data
Emails and customer data may be kept for reference. Should you wish your data to be deleted, please purplesue.co.uk/contact me.
Google Analytics data is kept indefinitely.
What rights you have over your data
Under the GDPR your rights are as follows:
- the right to be informed
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to data portability
- the right to object
- the right to withdraw consent
To summarise, you can contact me to see what personal data I store about you and how I use it and store it. You can request for any of your details to be changed or removed. If you would like to implement any of the rights above, please contact me. You can read more about your rights in detail here.
You can request to receive a copy of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
Additional information
My website is SSL secure (https).
Cookies
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Contact information
You can contact me via my website contact form at purplesue.co.uk/contact
What data breach procedures I have in place
Should I ever be made aware of a data breach, I will inform all affected customers. I will also inform the ICO (Information Commissioner’s Office) within the specified 72 hours, if it is likely that there will be a risk to people’s rights and freedoms, for example, if personal data has been stolen or passed on to an unauthorised party.